How can I purchase a credit package?
You can purchase a credit
package by clicking on the icon at the top of the site and selecting one of the
packages based on your needs.
Please note that every day, upon your first login, you
will receive a number of gifted credits based on your subscription type.
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What are credits and how do they work?
Credits give you the chance to send more messages in the chat section. You have a choice of packages to increase your credit. If you decide to purchase an additional package of credits, the counter will be updated immediately. You can keep track of ...
How can I see the charges on my credit card statement?
The charges for the subscription plan or other packages purchased on the Site will be visible on your credit or debit card statement with the wording that it was communicated to you during the purchase process or found in the payment receipt uploaded ...
What can I do if I purchased the wrong package?
You can choose the right package for you by checking all the information regarding the amount to be paid and the automatic renewal terms that you will be given on the payment page or in the Terms and Conditions of the service. We are unable to modify ...
How many messages can I send?
The number of messages you can send depends on your subscription type. If you have a Free profile, you have a limited number of messages available, which you can increase at any time by subscribing to one of the offers presented to you. If you have ...
Do the Credits expire?
You can use your credits throughout the membership period. Credits not used during the period of validity of the profile will be lost, and are not cumulable, transferable or refundable.