How can I see the charges on my credit card statement?

How can I see the charges on my credit card statement?

The charges for the subscription plan or other packages purchased on the Site will be visible on your credit or debit card statement with the wording that it was communicated to you during the purchase process or found in the payment receipt uploaded on the site in the Payments section or, from the payment service provider used to collect the relative amount. In case of payment from the site by credit or debit card, the method of payment can be via a single payment for the entire amount or for a portion thereof through multiple payments until the total amount of the purchased subscription is paid off. For more details, please consult the appropriate section of the Terms and Conditions.

Please bear in mind that sometimes the debit times shown on the statement may not coincide with the times of purchases made on the site, this discrepancy is due only to technical reasons, related to the location of the bank's server managing the transaction.

If you encounter any kind of problem with the subscription, discrepancies with charges or seek clarifications, please contact customer care via the contact form. 




    • Related Articles

    • How long will it take before I am charged, and my account is activated?

      The Premium Profile account will be activated immediately after the payment is processed. The amount will be charged after purchase. If payment is made by credit or debit card, the method of payment can be via a single payment for the entire amount ...

    • Accepted payment methods

      Credit or Debit card payments We use leading payment institutes to provide a secure system and accept all credit and debit cards. To make your data as secure as possible, we do not store any card information on our servers. To pay using credit or ...

    • How can I check the charges for purchases made with Google Pay?

      Charges for packages purchased on the site will be visible directly on the credit or debit card statement associated with Google Pay, with the description provided in the payment receipt found in your profile. If you encounter any issues with your ...

    • How can I check the charges for purchases made with Apple Pay?

      Charges for packages purchased on the site will be visible directly in the Wallet app installed on your Apple device, as well as on the credit or debit card statement associated with Apple Pay, with the description provided in the payment receipt ...

    • How can I track payments made on the site?

      For each purchase you make on the site, which is a subscription or a package of credits, a receipt will be generated with a summary of the product purchased. Receipts will always be available for viewing or downloading and stored in the Payments ...