What should I do if my account has not been activated?

What should I do if my account has not been activated?

If your account has not been activated, problems may have occurred during the payment phase. Please contact us via the contact form.

    • Related Articles

    • How long will it take before I am charged, and my account is activated?

      The Premium Profile account will be activated immediately after the payment is processed. The amount will be charged after purchase. If payment is made by credit or debit card, the method of payment can be via a single payment for the entire amount ...
    • How can I check the charges in my PayPal account?

      The charges for the packages purchased will be visible on your PayPal account, reflecting the wording communicated in the payment receipt found in your profile. If you encounter any kind of problem with the purchases, discrepancies with charges or ...
    • General terms of service

      1. PURPOSE and DEFINITIONS 1.1 The present general terms of the contract (hereinafter, "GENERAL TERMS") contain the terms and conditions governing the provision of the LooveDate Service (hereinafter also the "Service") available on the site ...
    • How can I deactivate my profile?

      We remind you that by deactivating the profile, all your photos and personal information uploaded to the site will no longer be available to other users, and you will not be able to use the contacts present on the Site. If you decide to deactivate ...
    • How can I manage the payment methods registered in the Site?

      If you’ve purchased by card, you can decide to change your payment method by entering another card directly from our website. If you’ve paid with PayPal, to change the payment methods associated with your account, you will need to go directly to your ...