Why do I have to verify my email address?

Why do I have to verify my email address?

To access the service, you must use a valid email address to which you frequently log in to check your messages. We conduct these checks to ensure that all our customers are verified, thus maintaining a high standard of service. You may also receive important communications from the system related to your account or from other users in our community who interact with your profile.
Don't worry, you won't receive too many emails, only those necessary to optimize your experience.

How to verify your email address:
To verify your email address, click on the link you received in the welcome email.
If you do not receive the email in your inbox, we recommend to check your Spam folder. If it is not in your Spam folder either, you can request it to be resent by returning to the site and entering a different email address in the field that appears in the verification message.
This procedure can only be carried out once.

What to do if an 'invalid email address' alert appears:
If you see a message of this type, you may have mistakenly entered an incorrect address. However, you have the option to change your email address directly from the field in the warning message that appears on the site and request a new welcome email.
This procedure can only be carried out once.

For any queries or further assistance, please contact customer service via the contact form.



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